Support
Context Help
If you lose your way inside our Control Panel, the very first step you should take is to push the Help button, which is present on each page. A pop-up window will appear. It includes detailed info about all the operations that you can carry out on the given page. Each context menu appears on the same page so that you can quickly get back to your work.
Video Tutorials
We have an extensive range of instructional video clips describing how to use our hosting Control Panel. They're shot for those of you who would like to see how things are getting done instead of just reading articles. Thus, anyone can quickly find their way around our web hosting Control Panel by simply watching our step-by-step how-to videos.
F.A.Q.
If you can't discover the answer you need, take a look at our extensive FAQ database, which contains questions asked by real customers and provides practical solutions. We regulary update our Frequently Asked Questions database with new questions & answers in order to cover all the new additions and innovations associated with our platform.
Ticketing System
If you still can't find the answer you need in the FAQ database either, you can contact our great team of technical support engineers available 24/7/365 and eager to assist you with any query. Each trouble ticket you open will be responded to within sixty minutes (the average ticket response time is only twenty mins), so you won't have to wait a long time to get an answer to your question.